Is social media creating more avenues for people to interact? What does this mean for businesses? How can businesses increase external and internal online interaction?
A recent article posted by Jonathan Fisher at http://www.webpronews.com/7-reasons-to-embrace-online-culture-infographic-2012-03 has a great infographic highlight just how important online interaction is for today’s businesses.
Jonathan Fisher states, “So what’s the return-on-investment of social media? This infographic from j6 design answers that question. The tl;dr takeaway (look that up if you don’t know what it means): People want to engage with your business online, and they want to interact with human beings, not bots.”
I think that ends on a very good point: people want to interact with humans, not bots. That same idea applies to how businesses training and educate employees. Companies should be using the social learning tools available today to increase human interaction via online resources.
The same logic below applies to how to keep online learning engaging and supporting collaboration. See the infographic below, and let me know what you think.
Businesses have a lot to learn about how we want to interact in today’s world. They need to focus on increase all avenues of interaction with their markets, but also use the same ideas for how companies interact internally.
There are tools available to help businesses to easily and affordably get on top of this trend. One such option is the award-winning, social learning management system (LMS) TOPYX®. If you would like to learn more about how TOPYX can increase internal and external online interaction in a branded, secure site supporting your business, visit http://interactyx.com/request-a-demo/ to request a free, live LMS demonstration
Jeffrey A. Roth
Vice President, Marketing and Communications